Shipments and returns
The shipment of your parcel
Parcels are generally sent within 2 days of receipt of payment and are shipped via UPS or equivalent courier with unsigned tracing and delivery. If you prefer a delivery with Extra UPS with signature request, an additional charge will be applied, so please contact us before choosing this method. Any type of shipment you choose, we will provide you with a link to track your parcel online.
Standard shipping costs are free for all of Europe.
Shipments include management and packaging charges and postal charges. The operating costs are fixed, while the transport costs vary according to the total weight of the shipment. We recommend that you group your items in one order. We cannot group two separate orders separately, so the shipping costs will be debited for each of them. Your parcel will be sent at your own risk, but special attention should be paid to fragile objects.
The boxes are adequately large and your items are well protected.
In General The works are rolled up and shipped the same day, we recommend as soon as they arrive to keep them stretched or entrust them to your framer of confidence, if you should stay more than a few weeks roll then you will need some forIodo stretched to return to the best shape.
Rolling up a work of art is simple but requires different criteria, follow the fibers of the paper, roll them to a certain maximum size, especially for the material serigraphs, so if you have to remove it from the tube then we advise you not to put it back.
Satisfied or reimbursed
Be careful, the works must be treated with all regards,
See how to proceed to the option return opera